![]() ![]() We recommend that you do not book your electrician until you have received, checked and are happy with your purchase. We are not liable for any costs incurred for the installation or removal of any fitting supplied, or any other financial loss howsoever caused. We will meet the cost of return for carriage on all faulty goods as long as the goods returned conform to the relevant regulations. The goods returned must not have been installed, used or modified in any way and must be returned together with any lamps or parts that were included in your order. Goods returned under your statutory right are at your cost. To return goods, please contact the customer care team on 01 or email will send you a returns request form to complete for allocation of a returns number. We may accept returns after the 14 day period under certain circumstances subject to a restocking fee. This applies to all of our products except those made, modified or personalised to your specification. You have the right to cancel the contract within 14 working days, beginning with the day after the item is delivered. Please see our Terms & Policies page for further information. Please keep any packaging should your order need to be returned. Once you have signed for your order the goods are at your risk and so we ask you to check the contents thoroughly. ![]() We pride ourselves with the care we take packaging your lights. When your order arrives please check for any damages during transit. This includes failed electrical installation costs. We are not liable for any loss or damage that may occur through a delay of delivery. In all cases £6.90 will be deducted from any surcharge automatically, if the order value is over £75.00. Scottish Islands – Zone 3 Courier Service Per Parcel £16.90 inc VAT.Scottish Highlands – Zone 2 Courier Service Per Parcel £16.90 inc VAT.Southern Ireland – Per Parcel £19.95 inc VAT.Channel Islands – Per Parcel £19.95 VAT Exempt.Northern Ireland – Per Parcel £16.90 inc VAT.Isle of Man – Scilly Isles – Per Parcel £29.95 inc VAT.Scottish Highlands, Islands, Channel Islands, N Ireland & Isle of Man Orders of £75.00 and under carry a £6.90 delivery charge per order. At the time of your order if an item is out of stock we will inform you as soon as possible.Ĭarriage Rates UK Mainland excluding Scottish Highlands.Orders placed before 2:00pm Mon – Fri will be processed that day excluding weekends and bank holidays.Your order will normally be delivered within 2 – 3 working days.You will be given a one-hour delivery window on the morning of the delivery day.Our prefered delivery method is DPD courier service.Payments are made on a secure server and all personal financial information is encrypted to provide the highest levels of security.Payment is made directly from that account once your purchase has been processed. ![]()
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